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When we asked the guy what deals they were having he stated they are selling for MSRP. We explained that we both have perfect credit and ready to buy. He would not budge so we left and bought the vehicle at Don Ringlet that day. Will never buy a vehicle in Killeen. Came to this dealership after four others were not willing to work with the VA and my disabled husband. Toyota of Killeen was excellent and dealt very professional with the VA and with us.
We would send all veterans and anyone who wants to buy or Toyota car here. Newton Rose is an excellent sales representative and we got a good deal. Others that we dealt with at Toyota of Killeen were very helpful. I made a one hour trip both ways to this dealership with lots of communication in between each trip. I had a third party offer from TrueCar which the salesman assured me was the price I paid.
After I went to the dealership the second time, they ran my credit and collected all of my personal information. I tried submitting a ticket directly with Toyota and the Customer Relations Manager at the dealership repeatedly closes the ticket and says they contacted me, which they never have.
Worst car buying experience I have ever had, would not recommend. We went into Toyota to buy our leased vehicle on Sept. We have had to call and question Toyota on why the lease wasn't closed. We received late notices from the leasing company Sept 15th. We called Toyota. We received another notice from the leasing company, and yet again we had to call Toyota as to why the lease was still open.
And yet again Oct 1st we still received notices from the leasing company saying we are past due one the. I don't really care what the excuses were as to why it was never handled. It is Oct 15th and we were told today that the lease ended Oct 6th. We still don't have plates we still don't have registration.
We leave for Germany Nov. If we don't have what we need to transport the vehicle over seas it will be sold. Toyota has failed us. We as customers should not have to call the dealership weekly as to why the lease hasn't been closed. It took over a month for it to be worked out. They failed us. All of the personnel at Toyota of Killeen are "Top Shelf"! Very professional and highly Motivated to continue to provide the best customer service that you are supposed to find. Newton Rose has assisted our family with 3 new vehicles in the last 3 Toyota killeen used cars and has has always provided everything needed for a smooth purchase transaction.
His team is definitely why we keep coming back. I am very thankful to Mr. Rose for his assistance and knowledge towards my new RAV4. Great customer service, efficient and cleanliness. This was by far the easiest experience with the friendliest people, all within moments of our first inquiry by and text.
Thank you so very much. Nice clean facility, I felt Mr. Newton was a bit pushy and seemed too concerned about his next appointment. Rushed me to make a decision. This dealership is very professional and I would absolutely recommend it to anyone seeking to buy a car. I received great deal on my Toyota Camry. Reason for reporting the review: Select Dealer Reviews Find the best dealership for you.
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Sales Department. Toyota of Killeen. Sales: Toyota of Killeen Killeen, TX. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months. Call Dealership View Awards.
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View 2 Awards. This rating includes all dealership reviews, with more weight given to recent reviews. Customer Service. Nearby Certified Dealers Apple Leasing 5. Read Reviews. Zeck Ford 5. Toyota of Killeen Awards Awards. July 05, When we asked the guy what. Overall Experience. Employees Worked With. A guy. Report Print.
Helpful 0. November 25, We would send all veterans and anyone who wants to buy or Toyota car here .
Quality of Work. Newton Rose 5.
November 21, November 10, Gerardo "G" Rodriguez 1. October 15, Corey Barrett 2. October 12, May 26, Corey Barrett 5. Other Employees : The Lady who greets, you as you come in. She is very courteous, friendly n ready to serve. April 22, Bianka Richardson and Steve Duran. April 02, Newton was a bit pushy and Newton Rose 3. April 01, Rocky Price 5. Other Employees : Jermaine Thomas. Please be as descriptive as possible. We ask that reviewers read your private response within 5 days.